Zen Hats (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. By using our website, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

When you interact with our website, we may collect personal information such as:

• Name

• Email address

• Phone number

• Billing and shipping addresses

• Payment information (processed securely by third-party payment providers)

b. Non-Personal Information

We may also collect non-personal information, including:

• IP address

• Browser type

• Device information

• Pages visited and time spent on the website

2. How We Use Your Information

We use the collected information for the following purposes:

• To process transactions and fulfill orders

• To communicate with you regarding inquiries or customer support

• To send promotional emails (you can opt out anytime)

• To improve our website and services

• To detect and prevent fraud or security issues

3. How We Share Your Information

We do not sell or rent your personal information. However, we may share it with:

• Service Providers: Third-party vendors who assist with payment processing, order fulfillment, and website hosting.

• Legal Compliance: If required by law, court order, or to protect our rights and users’ safety.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience. These help us analyze website traffic, remember user preferences, and improve functionality. You can disable cookies through your browser settings.

5. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices, and we encourage you to review their policies before providing any personal information.

6. Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure.

7. Your Rights and Choices

Depending on your location, you may have rights regarding your personal data, including:

• The right to access, correct, or delete your personal information

• The right to opt out of marketing communications

• The right to restrict certain data processing activities

To exercise any of these rights, please contact us at zenhatscontact@gmail.com.

8. GDPR Compliance (For EU Users)

If you are located in the European Union (EU) or European Economic Area (EEA), we process your personal data in accordance with the General Data Protection Regulation (GDPR).

Your GDPR Rights:

• Right to Access: You can request a copy of your personal data.

• Right to Rectification: You can request corrections to inaccurate data.

• Right to Erasure (“Right to Be Forgotten”): You can request deletion of your personal data.

• Right to Restrict Processing: You can request to limit data processing under certain conditions.

• Right to Data Portability: You can request to receive your data in a machine-readable format.

• Right to Object: You can object to data processing based on legitimate interests or direct marketing.

Legal Basis for Processing:

We process personal data based on one or more of the following legal grounds:

• Your consent

• The need to perform a contract

• Compliance with legal obligations

• Legitimate business interests

If you wish to exercise any of these rights, please contact us at zenhatscontact@gmail.com.

You also have the right to file a complaint with your local data protection authority.

9. CCPA Compliance (For California Residents)

Under the California Consumer Privacy Act (CCPA), California residents have specific rights regarding their personal data.

Your CCPA Rights:

• Right to Know: You can request to know what personal data we collect, use, and share.

• Right to Delete: You can request deletion of your personal data.

• Right to Opt-Out: You can opt out of the sale of personal data (Note: We do not sell personal data).

• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

To make a CCPA request, email us at zenhatscontact@gmail.com with “CCPA Request” in the subject line.

Authorized agents may submit requests on behalf of California residents with proper documentation.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

11. Contact Us

If you have any questions about this Privacy Policy, you can contact us at:

Zen Hats

Email: zenhatscontact@gmail.com